Terms of Use

These Terms of Use govern your access to and use of www.esb.group and any subdomains operated by ESB Group(the “Site”). By using the Site, you agree to these terms.

1. Information, not medical advice

The Site is informational. Content about medicines, medical devices, aesthetic procedures, veterinary products, and health-related topics is published for general educational purposes and does not constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for advice specific to your situation.

2. Acceptable use

You agree not to use the Site to:

• Violate any applicable law or regulation.
• Attempt to gain unauthorised access to the Site, its servers, or any connected systems.
• Introduce malware, scraping tools, or automated systems that interfere with the Site's operation.
• Use the contact form for spam, unsolicited marketing, or any unlawful purpose.
• Copy, republish, or redistribute content from the Site without permission.

3. Intellectual property

All content on the Site, including text, graphics, logos, brand identities, product images, and code, is owned by ESB Group or our licensors and is protected by applicable intellectual property laws. Trade names and trademarks of partner brands are the property of their respective owners and are displayed with permission for the purposes of showing our partnerships.

4. Third-party links

The Site may link to third-party websites (including partner brand sites and social platforms). We do not control those sites and are not responsible for their content, privacy practices, or terms. Access them at your own risk.

5. Product and service information

Information about products, brands, and services is provided for general reference. Availability, indications, dosages, and regulatory status can change. For official product information in Iraq, consult the product leaflet and the relevant regulatory authority (including KIMADIA and the Ministry of Health).

6. Disclaimers

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.

7. Limitation of liability

To the maximum extent permitted by law, ESB Group and its affiliates, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site.

8. Governing law

These Terms are governed by the laws of the Republic of Iraq and the Kurdistan Region of Iraq, without regard to conflict-of-law principles. The competent courts of Erbil shall have exclusive jurisdiction over any dispute, subject to any mandatory rights you may have under applicable consumer or data protection law.

9. Changes

We may update these Terms from time to time. Continued use of the Site after changes constitutes acceptance of the updated Terms.

10. Contact

Questions about these Terms? Contact info@esb.group or visit our contact page.